Licence recovery
Send my licence key again
Enter the email address used for the purchase. If we find an active licence, a copy of every key goes straight to that address - we cannot send it anywhere else.
Nothing arrived?
- Check the spam or promotions folder - the key comes from an automated address.
- Make sure you used the same address as at checkout; a work address is easy to mix up with a personal one.
- Still nothing? Tell us the order number and we will look it up by hand.